CRM is not just a nicely wrapped product. Above all, it is part of philosophy and strategy that form an integral part of the company's operation.

Effective use of available tools, proper adjustment of IT solutions to the constantly changing business processes and their incorporation into existing IT environment is one of BluSoft's key priorities.

Rich experience gained while completing numerous CRM projects for large Polish companies allows us to render deployment and consulting services on a very high level and in accordance with the customer's needs. CRM domain, aside from the CRM system itself, also consists of customer support systems. These include:

• sales systems
• order validity verification systems
• systems for logistic support of sales
• telephone sales and customer support handling
• determining commissions for product and service sales

BlueSoft supports all stages of deployment projects in the field of CRM, from the analysis of customer's needs, through business analysis, solution design, implementation, testing and deployment in the customer's environment. Wide knowledge in the field of CRM allows us to render high-quality consulting services. We have proved that by successfully completing numerous projects.